Important information about your Debit Card

At CBD, we’re always looking for ways to improve your banking experience. As part of our ongoing efforts, we are currently upgrading our systems to bring you enhanced features and more convenience.

What you need to know:

While we complete this upgrade, some customers will temporarily receive a debit card labelled as a "Business Debit Card."
Don’t worry, this card works exactly the same as a regular debit card. You can use it for all your daily transactions - online, in-store, and at ATMs - just as you normally would.

Why am I receiving this card?

Due to the ongoing upgrade, we’re sending this temporary card so you can continue accessing your account without disruption. Your new upgraded debit card will be issued to you automatically once the upgrade is complete.

What should I do?

Simply activate and use the card as you would your regular debit card. Once the upgrade is finalised, we’ll send you the newly enhanced card and notify you when it’s on its way.

When will I receive my new card?

We’re working hard to complete the upgrade as quickly as possible. Once your new debit card is ready, we will notify you immediately and you’ll receive it at no extra cost.

Got questions? We’re here to help.

If you have any questions or concerns, please don’t hesitate to reach out to us on our customer support line: 600 575 556.
We appreciate your understanding during this upgrade and look forward to providing you with an even better banking experience. Thank you for choosing CBD.