CBD Leads the way in ILM Coaching Certification

Commercial Bank of Dubai held a ceremony to honor another 45 managers who successfully completed the prestigious UK-based Institute of Leadership & Management (ILM)'s Stage 3 Coaching.  

The 45 managers participated in the ILM 3 Award and Certificate in Coaching as part of CBD’s skill enhancement initiative “CBD: Leading the Way”. This program is at the heart of the Bank’s people development strategy focused on improving leadership and management skills.

ILM is an awarding body for management and leadership qualifications in the UK.  ILM qualifications begin at Level 2 and continue up to Level 7.  According to employers that have pursued ILM qualification, 93 percent of managers perform better at work after ILM training. Additionally, in a survey of 250 large organizations, ILM found that coaching tends to improve communication and interpersonal skills, leadership and management, conflict resolution, personal confidence, attitudes and motivation as well as preparation for a new role or promotion.

Peter Baltussen, CEO of the Commercial Bank of Dubai said: “I am very happy that another 45 managers in CBD have completed ILM’s Stage 3 coaching and certification. Effective coaching empowers people, expands their skills and leads to increased business performance in the long run. Ensuring that our staff is equipped with the appropriate management skills to empower and motivate their teams is a top priority for us. We remain committed to providing them with opportunities to improve their business and leadership skills. We place considerable emphasis on training, developing and retaining high quality staff.”

As part of its employee development efforts, the bank is also committed to its nationalization policy, through which it empowers talented Emiratis to explore a variety of career choices, hold leadership positions and contribute to the country’s economic development. The number of Emiratis in CBD’s senior management team is rising, and this serves as a testament to the bank’s contributions to developing the country’s human capital.

Shorouk Al Redha, director of HR said, “More than 110 CBD managers, both Emiratis and non-Emiratis, have taken part in the ILM 5 & 3 coaching programmes.  By building our internal coaching capacity we are seeing our managers as coaches and we are working towards a career progression strategy in our management and leadership.  Incorporating such essential training for staff is imperative to reaching these goals, and helps us stay aligned with CBD’s core values of ‘ASPIRE’.”